Pricing
Select a plan that fits your needs
Enterprise Edition
Powerful premium features and professional support
5€
per user and month - minimum 25 users
Contact us
Please email us
Please call us
+49 30 288 777 07
Monday to Friday 9 am to 5 pm CET
Please send us a message
Cloud Edition
Hosting from the OpenProject experts
1€
per user and month - minimum 25 users
Feature Comparison
Get professional support and premium features with the Enterprise Edition or the Cloud Edition
| Features | Community Edition | Enterprise Edition | Cloud Edition |
| Project planning and scheduling | |||
| Product roadmap and release planning | |||
| Task management and team collaboration | |||
| Agile and Scrum | |||
| Time tracking, cost reporting and budgeting | |||
| Bug tracking | |||
| Meetings | |||
| Forums | |||
| News | |||
| Custom theme and logo | |||
| Repository | |||
| Multi-select custom fields | |||
| Custom work package forms | |||
| Security | |||
| LDAP authentication | |||
| Single sign-on | |||
| Two factor authentication | |||
| LDAP user and group sync | |||
| Expiration dates for project memberships | |||
| Two step confirmation for new users | |||
| Support | |||
| User guides | |||
| Professional support | |||
| Premier support | optional | ||
| Corporate premier support | optional | ||
| Prices per month | |||
| 1-25 users (Starter) | € 125 | € 25 | |
| 1-50 users (Team) | € 250 | € 50 | |
| 1-100 users (Professional) | € 500 | € 100 | |
| unlimited users | € 1,000 | € 200 |
| Support service levels | Professional Support | Premier Support | Corporate Premier Support |
| Service hours | Mon-Fri, 09:30-17:30 CET | Mon-Fri, 09:30-17:30 CET | Mon-Fri, 09:00-18:00 CET |
| Response time – critical incidents | 8 h | 6 h | 2 h |
| Response time – major incidents | best effort | 12 h | 6 h |
| Response time – minor incidents | best effort | 48 h | 24 h |
| Scheduled standby and upgrade assistance | |||
| Priority development and escalation | |||
| Customizations | |||
| Support of custom developed plugins | |||
| Support of custom developed themes | |||
| Support channel | |||
| Ticket | |||
| Phone | |||
| Remote login/remote hands | |||
| On site support | |||
| Dedicated support engineer | |||
| Named support contacts | 1 | 3 | 8 |
| Prices per month | € 125 included in Enterprise Edition |
€ 980 | On request |
Please contact us with any questions
regarding our support services
FAQ
Please contact us so we can prepare your maintenance contract. After signing this contract we will then provide you further information on the installation procedure and access to the software packages.
For the cloud product we offer credit card payment (monthly payment), PayPal and bank transfer (annual payment). For the other services we offer bank transfer and PayPal.
OpenProject Enterprise Edition builds on top of the Community Edition and includes premium features mainly aimed at organizations with more than 10 users that manage business critical projects with OpenProject. Additionally the Enterprise Edition includes professional support from the OpenProject experts.
The upgrade process is quite straightforward. Please contact us so we can prepare your maintenance contract. We will then provide you upgrade instructions and access to the software packages.
To downgrade to the Community Edition you need to install the packages of the Community Edition. Please note that you will not be able to use the premiun features anymore and you will not be eligible for professional support anymore.
Yes the Enterprise Edition is published under the GPL v3.
The developers of OpenProject love the project. And the love open source developement. They work hard to build powerful new features and fix bugs with every release. However they also need to pay rent, taxes, healt insurance and so on. To be able to work on OpenProject fulltime they need funding.
The maintenance contract give you the peace of mind of a stable and secure OpenProject application. Essepcially for business critical projects it gives you the confidence to focus on your core business. So whenever there is a question or a problem we will help you with that matter.
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