Pricing
Select a plan that fits your needs
Enterprise Edition
Powerful premium features and professional support
5€
per user and month - minimum 25 users
Cloud Edition
Hosting from the OpenProject experts
1€
per user and month - minimum 25 users
Pricing Comparison
Plans available for every team
| Prices per month | Community Edition | Enterprise Edition (paid annually) |
Cloud Edition (Paid monthly or annually) |
| Starter (1-25 users) | free | € 125 | € 25 |
| Team (1-50 users) | free | € 250 | € 50 |
| Professional (1-100 users) | free | € 500 | € 100 |
| Platinum (unlimited users) | free | € 1,000 | € 200 |
| Support service levels | Professional Support | Premier Support | Corporate Premier Support |
| Service hours | Mon-Fri, 09:30-17:30 CET | Mon-Fri, 09:30-17:30 CET | Mon-Fri, 09:00-18:00 CET |
| Response time – critical incidents | 8 h | 6 h | 2 h |
| Response time – major incidents | best effort | 12 h | 6 h |
| Response time – minor incidents | best effort | 48 h | 24 h |
| Scheduled standby and upgrade assistance | |||
| Priority development and escalation | |||
| Customizations | |||
| Support of custom developed plugins | |||
| Support of custom developed themes | |||
| Support channel | |||
| Ticket | |||
| Phone | |||
| Remote login/remote hands | |||
| On site support | |||
| Dedicated support engineer | |||
| Named support contacts | 1 | 3 | 8 |
| Prices per month | € 125 included in Enterprise Edition |
€ 980 | On request |
Please contact us with any questions
regarding our support services
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FAQ
Please contact us so we can prepare your maintenance contract. After signing this contract we will then provide you further information on the installation procedure and access to the software packages.
For the cloud product we offer credit card payment (monthly payment), PayPal and bank transfer (annual payment). For the other services we offer bank transfer and PayPal.
OpenProject Enterprise Edition builds on top of the Community Edition and includes premium features and security features mainly aimed at organizations with more than 10 users that manage business critical projects with OpenProject. Additionally the Enterprise Edition offers professional support from the OpenProject experts, as well as installation support and security alerts.
The upgrade process is quite straightforward. Please contact us so we can prepare your maintenance contract. We will then provide you upgrade instructions and access to the software packages.
To downgrade to the Community Edition you need to install the packages of the Community Edition. Please note that you will not be able to use the premiun features anymore and you will not be eligible for professional support anymore.
Yes the Enterprise Edition is published under the GPL v3.
The developers of OpenProject love the project. And the love open source developement. They work hard to build powerful new features and fix bugs with every release. However they also need to pay rent, taxes, healt insurance and so on. To be able to work on OpenProject fulltime they need funding.
The maintenance contract give you the peace of mind of a stable and secure OpenProject application. Essepcially for business critical projects it gives you the confidence to focus on your core business. So whenever there is a question or a problem we will help you with that matter.