Professional Support and Premium Features for OpenProject
Get reliable, high-touch support from senior support engineers with expert knowledge about running OpenProject in business-critical environments.
Our support engineers are highly-trained to diagnose and resolve issues in your environment. We find solutions for the most complex technical challenges you might be faced with.
- Guaranteed availability and resolution time based on SLA
- Priority development and escalation
- Dedicated senior support team
- Consulting and training for proactive issue prevention
OpenProject Enterprise Edition builds on top of the Community Edition. It includes extra features
mainly aimed at organizations with more than 10 users that manage
business critical projects with OpenProject.
Custom theme and logo
Themes define a look and feel for OpenProject. OpenProject ships with several themes that you can use, such as the default theme or the dark scheme.
The Enterprise Edition allows you to create your own theme to adapt OpenProject to your corporate identity. Easily change the color scheme and upload your own logo.
With the single sign-on feature you can securely access OpenProject without being asked to enter username and password again.
It reduces the hassle of keeping track of numerous ID and password combinations, also saving time you would spend re-entering credentials for the same identity. OpenProject supports the main authentication provider such as CAS, SAML, and OpenID Connect.
Two-Factor authentication (2FA)
Two-Factor authentication (2FA) is an additional security feature of OpenProject that's designed to prevent anyone from accessing or using your account, even if they know your password. This method adds an additional level of security to your project organization.
Any time you sign in to OpenProject you have to first enter your username and password. OpenProject then sends a six-digit one-time-password to your phone that verifies your identity.
Sync users and groups from LDAP to OpenProject
OpenProject runs a worker to check OpenProject users against LDAP. This ensures that the user is still present in LDAP. So if a user is locked or deleted in LDAP the user gets automatically locked in OpenProject. This means that the user will not be able to login to OpenProject anymore. Additionally other users can not assign any work packages to the locked user.
The process will also update the following user attributes:
A group sync process will run every hour to automatically update OpenProject group memberships based on LDAP group members.
Expiration dates for project membership
A project member has access to the project forever unless you manually remove the user from the project. For instance, if you added an external vendor to your project, they’ll continue to have access to the project long after your business contract may have ended.
In the OpenProject Enterprise Edition you can setup security guidelines that prevent this. With expiration dates the access is automatically blocked until you manually extend the project membership. Based on your security guideline you can set a maximum project membership duration. You can also decide what user groups have unlimited access (e.g. internal staff) and which have expiring project memberships based on the user’s global role (e.g. external staff).
Two-step confirmation of new users
This features add an additional security layer on the user registration process. Users can get the permission to register new users in a dedicated user registration form. These new users now get the status registered. The user can not login until a second user with the permission "confirm user registration" has confirmed the registration.