Get Professional Support and Premium Features
for your self hosted OpenProject.
We deliver the confidence of a tested, supported and certified
open source enterprise-class project management software.
Installation and alerts
Let the OpenProject experts do the installation for you and rely on our fast and secure service.
Our professional support service engineers guarantee quick and friendly issue solving.
Installation support and security alerts for your
self-hosted OpenProject Enterprise Edition
Our professional installation support guarantees best set-up for your self-hosted OpenProject Enterprise Edition. Experienced software engineers will consult you in system requirements and guide your system administrator with the complete installation process in your own infrastructure. We have deep knowledge in setting up enterprise-class applications in critical and high security environments.
- Package installation (deb/RPM) and preparation of deployment automation
- Set up ssl encryption (https)
- Connection to database management system (MySQL/PostgreSQL)
- Installation and configuration of email server
- Connection of data storage (e.g. NFS)
- LDAP/AD connection
- Integration to existing Single-Sign-On infrastructure
Security updates allow a fast fix of security issues in the system.
Relevant channels will be monitored regarding OpenProject security topics and the responsible contact person will be informed. Software packages for security fixes will be provided promtly.
- Monitoring of OpenProject relevant security topics
- Alerting of responsible contact person
- Providing of software packages for updates
- Automated testing
Get reliable, high-touch support from senior support engineers with expert knowledge about running OpenProject in business-critical environments.
Our support engineers are highly-trained to diagnose and resolve issues in your environment. We find solutions for the most complex technical challenges you might be faced with.
- Guaranteed availability and resolution time based on SLA
- Priority development and escalation
- Dedicated senior support team
- Consulting and training for proactive issue prevention
Two-Factor authentication (2FA)
Two-Factor authentication (2FA) is an additional security feature of OpenProject that's designed to prevent anyone from accessing or using your account, even if they know your password. This method adds an additional level of security to your project organization.
Any time you sign in to OpenProject you have to first enter your username and password. OpenProject then sends a six-digit one-time-password to your phone that verifies your identity.
Sync users and groups from LDAP to OpenProject
OpenProject runs a worker to check OpenProject users against LDAP. This ensures that the user is still present in LDAP. So if a user is locked or deleted in LDAP the user gets automatically locked in OpenProject. This means that the user will not be able to login to OpenProject anymore. Additionally other users can not assign any work packages to the locked user.
The process will also update the following user attributes:
A group sync process will run every hour to automatically update OpenProject group memberships based on LDAP group members.
Expiration dates for project membership
A project member has access to the project forever unless you manually remove the user from the project. For instance, if you added an external vendor to your project, they’ll continue to have access to the project long after your business contract may have ended.
In the OpenProject Enterprise Edition you can setup security guidelines that prevent this. With expiration dates the access is automatically blocked until you manually extend the project membership. Based on your security guideline you can set a maximum project membership duration. You can also decide what user groups have unlimited access (e.g. internal staff) and which have expiring project memberships based on the user’s global role (e.g. external staff).
Two-step confirmation of new users
This features add an additional security layer on the user registration process. Users can get the permission to register new users in a dedicated user registration form. These new users now get the status registered. The user can not login until a second user with the permission "confirm user registration" has confirmed the registration.
Enterprise Edition Pricing
Select a plan that fits your needs
- For 25 Users
- paid annually
- For 50 Users
- paid annually
- For 100 Users
- paid annually
- For Unlimited Users
- paid annually
VAT may apply depending on the country where your company is registered.