Sub-processors

Latest update: 2026-10-20

This overview covers the SaaS platform OpenProject Enterprise Cloud operated by the OpenProject GmbH. For support, maintenance and software care on an installation operated by the customer or by an operator they appoint (on-premises), the sub-processors are listed in the technical and organisational measures for that service model.

OpenProject.com - Global Shard

Sub-processor Service Protection of third country transfer
Amazon Web Services EMEA SARL – AWS, 38 Avenue John F. Kennedy, L-1855 Luxemburg Infrastructure-as-a-Service Standard Data Protection Clauses (Art. 46 para. 2 lit. c GDPR)
MessageBird B.V., Baarsjesweg 285-H 1058 AE Amsterdam, Niederlande Tranfer authentication token for two-factor authentication No transfer
Wildbit LLC – Postmark, 225 Chestnut Street, Philadelphia PA 19106, USA Sending of email messages Standard Data Protection Clauses (Art. 46 para. 2 lit. c GDPR)
Heinlein Hosting GmbH – mailbox.org, Schwedter Str. 8/9b, D-10119 Berlin, Deutschland Sending email messages and processing of incoming emails No transfer

OpenProject.eu - EU Shard

For our customers from the EU we operate the OpenProject Enterprise cloud OpenProject.eu. In this SaaS infrastructure, all sub-processors are based in the EU. To use this shard, please select the respective data center option when creating your intance.

Sub-processor Service Protection of third country transfer
SCALEWAY SAS, 8 rue de la Ville l’Evêque, 75008 Paris, France Infrastructure-as-a-Service No transfer
rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg im Breisgau, Deutschland Sending of email messages No transfer
Heinlein Hosting GmbH – mailbox.org, Schwedter Str. 8/9b, D-10119 Berlin, Deutschland Sending email messages and processing of incoming emails No transfer

In order to migrate the data to the OpenProject.eu - EU Shard the client (controller) needs to authorize the OpenProject GmbH (processor). Please contact the data privacy team by email to coordinate the authorization process: