Downtime announcement for OpenProject Cloud environment

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On January 20th, 2018 at 12pm (noon) UTC, we’re performing major infrastructure upgrades to the OpenProject hosted environment. We anticipate that the downtime for paying customers will take between 2 and 4 hours.

For trial customers, we are migrating each instance in a rolling migration. You may experience outages on the 20th for an extended period of time. Your instance will not be accessible during that time.

Details about the upgrade:

We’re migrating the PostgreSQL databases behind the production environment to a new upgraded environment and location. This migration is also a preparation for upcoming features in the OpenProject Hosted Environment.

During the downtime, your instances will be guarded by a maintenance screen. As soon as your instance has been migrated, it is accessible through your instance URL again even when other customers are still being migrated.

We will do our absolute best to perform this operation as fast as humanly possible.