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SaaS Update: Login on openproject.com

We are changing the way authentication works on our openproject.com SaaS instances. Among other things this change will allow you to freely promote administrators unlike before.

Currently when clicking on “Sign in” in your OpenProject instance you will be redirected to login.openproject.com where you then login.

The login screen on login.openproject.com
The login screen on login.openproject.com

This will now change. On Wednesday the 7th December at 12:00 GMT we will roll out an update to the login mechanism. From then onwards you can log into OpenProject using the standard core login where you will input your password directly without the detour via login.openproject.com.

During the day of the update the direct login through your OpenProject instance may not work right away. If and only if that is the case you can still login through login.openproject.com by clicking on the link for “openproject.com” below “or sign in with your existing account” in the login form.

Retiring login.openproject.com

login.openproject.com will be retired on 8th December.

Note: Following the update you will not be able to login through login.openproject.com anymore. You will have separate login credentials for each of your OpenProject SaaS instances. Your current credentials will remain unchanged.

The OpenProject core's login screen is used to login directly after the update.
The OpenProject core’s login screen is used to login directly after the update.

Previously you could create an account on login.openproject.com and then use any number of *.openproject.com instances through that account. While this had a number of advantages the way we implemented it also came with a couple of drawbacks.

  • Currently you have to contact us via email if you want to promote another user to be an administrator. Following the update you can do that on your own just like in a stand-alone OpenProject instance.
  • Some users kept having issues with user invitations. After the update the OpenProject core’s simpler invitation mechanism will be used which should clear up any problems.
  • Before the update admins were unable to delete users. After the update users can be deleted freely and not just locked.

We hope that update will provide an easier and more solid experience for our SaaS users.

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