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Enterprise cloud edition support

As an OpenProject Enterprise cloud edition customer, you will have professional support included. Get reliable, high-touch support from senior support engineers.

How to receive support

Please write us an email to support@openproject.com to get help with your OpenProject Enterprise cloud edition. Include a detailed description as well as screen-shots, where necessary.

Support ticket (only for Premier Support and Corporate Support)

You can create a support ticket on our community platform. Please contact us for details. You first need to register on the OpenProject Community edition to create a support ticket.

Contact us

If you have more questions, please contact us.

Help and feedback

If you did not find what you were looking for

If you need help from the community or want to support others

Post on OpenProject forum

If you are eligible for professional support and have more questions

Request support

If you find an easily fixable error or need for improvement in the documentation

If you would like to suggest bigger updates or improvements to this documentation

Create an issue

If you want to contribute to translate this documentation to another language

Translate on crowdin

If there’s something you don’t like or understand about this feature

Create an issue

If you want to propose a new feature that OpenProject does not offer yet

Submit feature proposal

To further help OpenProject to shape and test new features

Join beta testing

To view OpenProject Enterprise add-ons and pricing

View pricing page

If you want to try all Enterprise add-ons in the OpenProject Enterprise cloud 14 days for free

Free trial OpenProject Enterprise cloud

If you want to try all Enterprise add-ons in your on premise Community installation 14 days for free

Free trial OpenProject Enterprise on premises

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